With an emphasis on luxury and comfort, our accommodation comprises of 32 expertly designed contemporary guestrooms. Sink into your safe haven of serenity with lavish bed linen and luxurious bathrooms. All of the sleek Villeroy and Boch bathroom suites boast granite tops, heated towel rails, anti mist mirrors, walk in drench showers and/or sumptuous baths. They are completed with crisp fresh towels and luxury toiletries. All guest bedrooms include split air conditioning and tea/coffee making facilities. Should you choose to work, rest or play, every guest will enjoy the benefits of staying at Dukes.
Perquisite services available in our rooms include Wired Internet Access, Freeview, flat screen LCD Television, laptop friendly safe and iPod docking station connection. Services available to our guests upon order or request include same day laundry service and Ironing facilities. Please contact our friendly reservation team to enquire about all of our room types. Including the exquisite University and Botanic Junior Suites, which display the best of what Botanic Avenue has to offer through their stunning bay windows.
Booking Term & Conditions
If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in the case of no-show, 100% of the 1st night will be charged.
Deposits Booking deposits are non-refundable and non-transferable. Pre-payments are non-refundable in the event of a cancellation, but they are transferable within 1 week prior to arrival, to an alternative date within six months (subject to availability).
Check In/Check Out Your room will be available from 3.00pm. Please advise the hotel if you will be arriving after 10.00pm. Check out time is 11.00am. Should you require a later checkout, please advise Reception as a charge may be incurred and late check-outs are subject to availability.
Children All children are welcome. All children under 5 years stay free of charge when using existing beds. All children under 2 years stay free of charge for children’s cots/cribs. The maximum number of children’s cots/cribs in a room is 2.
The Fine Print Dukes At Queens will charge any guest who breaks their no-smoking policy. Please be advised that the hotel has entertainment every Friday and Saturday night with music playing until 01:00. On-street parking is available near the property. The hotel does not have a car park. Extra beds or cribs are available only upon request and need to be confirmed by management. Under the general policy, a cancellation can be made up to 15:00 the day before arrival. The hotel only receives card payment, no cash will be accepted. Guests are required to present a credit card upon check-in. Guests wishing to pre pay must contact the hotel directly 8 weeks prior to their arrival date. If it is within the 8 weeks before arrival the hotel cannot accept payment.